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Privacy Policy

Batela USA Inc. operates the website www.batelausa.com.

This page outlines our policies on the collection, use, and disclosure of personal data when you use our Service and your related choices.

We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information per this policy. Terms used here have the same meanings as in our Terms and Conditions at www.batelausa.com, unless otherwise defined.

Definitions

  • Service: The www.batelausa.com website operated by Batela USA Inc.
  • Personal Data: Data about a living individual identifiable from that data.
  • Usage Data: Data collected automatically from Service use (e.g., page visit duration).
  • Cookies: Small files stored on your device.
  • Data Controller: Batela USA Inc., which determines how personal data is processed.
  • Data Processor: Third parties processing data on our behalf.
  • Data Subject: Any individual using our Service.

Information Collection and Use

We collect data to provide and enhance our Service.

Types of Data Collected

  • Personal Data: Email, name, cookies, and usage data. We may use this to contact you with newsletters or promotions (you can opt out via unsubscribe links).
  • Usage Data: IP address, browser type, pages visited, visit time, and diagnostic data.

Use of Data

Batela USA Inc. uses data to:

  • Maintain and improve the Service
  • Notify you of changes
  • Enable interactive features
  • Provide customer support
  • Analyze usage
  • Address technical issues
  • Send news or offers (unless you opt out)

Legal Basis (GDPR, for EEA Users)

We process Personal Data to:

  • Perform contracts
  • With your consent
  • For legitimate interests (not overriding your rights)
  • Process payments
  • Comply with laws

Data Retention

We retain Personal Data as needed for this policy’s purposes, legal obligations, dispute resolution, or policy enforcement. Usage Data is kept for internal analysis, typically for shorter periods unless required for security, functionality, or legal compliance.

Data Transfer

Your data, including Personal Data, may be transferred to and stored in the USA, where data protection laws may differ. By providing data, you agree to this transfer. We ensure secure treatment per this policy.

Data Disclosure

We may disclose Personal Data if legally required or to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent wrongdoing
  • Ensure user or public safety
  • Avoid legal liability

Data Security

We use commercially acceptable means to protect your data, but no method is 100% secure.

"Do Not Track"

We do not support Do Not Track signals. Adjust your browser settings to enable/disable it.

GDPR Rights (EEA Residents)

You have rights to:

  • Access, update, or delete your data
  • Rectify inaccurate data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

Contact us to exercise these rights. You may also complain to an EEA Data Protection Authority.

Service Providers

Third-party Service Providers facilitate our Service, process payments, or analyze usage. They access Personal Data only for these tasks and must not disclose or misuse it.

Analytics

We use Google Analytics to track usage. Opt out via the Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout. See Google’s Privacy Policy: https://policies.google.com/privacy.

Remarketing

We use Google Ads for remarketing. Opt out via Google Ads Settings: http://www.google.com/settings/ads or the Google Analytics opt-out add-on.

Payments

We use third-party payment processors (e.g., Redsys) adhering to PCI-DSS standards. Their Privacy Policy: http://www.redsys.es/legal/20180605_Politica_Privacidad_Web_Publica_Redsys.pdf.

Links to Other Sites

Our Service may link to third-party sites. Review their privacy policies, as we are not responsible for their practices.

Children’s Privacy

Our Service is not for those under 18. We do not knowingly collect data from minors. Contact us if you believe we have such data.

Changes to This Policy

We may update this policy, notifying you via email or a Service notice. Review it periodically.

Contact Us

Email: ahoy@batelausa.com

Effective Date: March 15, 2019