Terms of Service
Last Updated: June 20, 2025
These Terms and Conditions ("Terms") govern your use of the website www.batelausa.com (the "Service") operated by Batela USA Inc. ("us," "we," or "our").
Please read these Terms carefully before using the Service. Your access and use of the Service are conditioned on your acceptance and compliance with these Terms, which apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, do not use the Service.
Purchases
To make a purchase ("Purchase") through the Service, you may need to provide information such as your credit card number, expiration date, billing address, and shipping address. You represent and warrant that: (i) you have the legal right to use the payment method(s); and (ii) the information provided is accurate and complete. By submitting such information, you grant us the right to share it with third parties to complete your Purchase.
We may refuse or cancel your order for reasons including product availability, errors in description or pricing, or suspected fraud or unauthorized transactions.
If using Scalapay, you’ll receive your order and pay in three installments. You agree that these installments may be sold to Retail Instalments SPV 1 Limited, its affiliates, or beneficiaries, and you unconditionally authorize this sale.
Availability, Errors, and Inaccuracies
Product and service information on the Service may be inaccurate, mispriced, or unavailable, and updates may be delayed. We do not guarantee the accuracy of prices, images, specifications, or availability and may correct errors or update information without notice.
Contests, Sweepstakes, and Promotions
Promotions on the Service may have separate rules. Review these rules and our Privacy Policy. If promotion rules conflict with these Terms, the promotion rules apply.
Accounts
You must provide accurate, complete, and current information when creating an account. Failure to do so violates these Terms and may result in account termination. You are responsible for safeguarding your password and all activities under your account. Notify us immediately of any security breach or unauthorized use. You may not use a username that is another’s, legally unavailable, or offensive.
Intellectual Property
The Service and its original content, features, and functionality are owned by Batela USA Inc. and its licensors, protected by U.S. and international copyright, trademark, and other laws. Our trademarks may not be used without prior written consent from Batela USA Inc.
Links to Other Websites
Our Service may link to third-party sites not controlled by Batela USA Inc. We are not responsible for their content, privacy policies, or practices. You acknowledge that we are not liable for any damages caused by reliance on such sites or services.
Termination
We may terminate or suspend your account immediately for any reason, including violation of these Terms, without notice or liability. Upon termination, your right to use the Service ceases. To close your account, stop using the Service.
Limitation of Liability
Batela USA Inc., its directors, employees, partners, agents, or affiliates, will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from: (i) your use or inability to use the Service; (ii) third-party conduct or content; (iii) content obtained from the Service; or (iv) unauthorized access or alteration of your data, regardless of legal theory or prior notice.
Disclaimer
The Service is provided "as is" without warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, secure, or error-free operation, freedom from viruses, or that the Service will meet your expectations.
Governing Law
These Terms are governed by U.S. law, without regard to conflict of law provisions. Our failure to enforce any right does not waive it. If any provision is invalid, the remaining provisions remain effective. These Terms constitute the entire agreement regarding the Service.
Changes
We may modify these Terms at our discretion. For material changes, we’ll provide at least 30 days’ notice. Continued use after changes indicates acceptance. If you disagree, stop using the Service.
Contact Us
For questions about these Terms, email: ahoy@batelausa.com.